01
Warehouse & 3PL Operations
Process improvement, operational design, workflows, SOPs, location structures, picking methodologies and scalable controls.
Logistics & Supply Chain Consulting
Practical consulting for complex operations.
Peter William Consulting works alongside logistics, warehousing and supply-chain teams to improve processes, implement and optimise systems, strengthen onboarding and turn operational problems into working solutions.
Hands-on deliveryNot just recommendations
Operations + systemsOne joined-up view
Founded 2017Independent consulting
What we do
Practical support where operations and technology meet.
From WMS configuration and onboarding through to integrations, billing and process design, our work is focused on making the operation easier to run, easier to scale and easier to control.
02
WMS & Business Systems
Implementation, configuration, health checks, master data, charging, customer setup and process-to-system alignment.
03
Customer Onboarding
Discovery, implementation planning, system setup, testing, training, go-live support and transition into BAU.
04
Integration & Automation
Requirements, solution design, workflow automation and coordination between customers, vendors and developers.
05
Business Process Improvement
Billing, role clarity, process mapping, KPI design, knowledge management and practical operational controls.
How we work
Consulting that stays for the implementation.
PHASE 01
Understand
Get close to the operation, the systems and the people using them. Identify pain points, dependencies and what is actually driving the problem.
PHASE 02
Design
Turn findings into practical solutions, requirements and a clear implementation plan that fits the business rather than an idealised process map.
PHASE 03
Implement
Work alongside internal teams and vendors to configure, test, train, launch and refine the solution until it is operating as intended.
Implementation principle
The value isn't in producing another list of recommendations. It's in turning the recommendation into a working process, system configuration or implementation.
Warehouse Management Systems
Freight & Transport Systems
ERP Platforms
3PL Warehouse Operations
Ecommerce & Customer Integrations
Automation & AI Enablement
Automation & AI
Technology is selected to solve the problem — not the other way around.
We help businesses reduce manual work through better use of system functionality, integrations, workflow automation and emerging AI tools where they genuinely add value.
No AI theatre. No automation for the sake of automation. The aim is a simpler, more reliable operation.
Insights
Useful thinking for operators, systems teams and 3PLs.
A growing collection of practical notes on onboarding, billing, master data and the operational details that make systems work properly.
Why 3PL customer onboarding fails before implementation starts
Strong onboarding starts well before user training or a go-live date.
Read insight →Why warehouse rate cards become impossible to manage
Most billing problems are configuration and process problems before they are finance problems.
Read insight →Bad SKU master data: the operational problem hiding inside your WMS
When product data is weak, warehouse execution usually pays the price.
Read insight →Have an operational or systems problem?
Start with the problem. We'll work out what actually needs fixing.
No obligation to arrive with a polished brief or a predetermined technology solution.